We are a serious, committed, and secure Company and as such, we would like to make you aware of the conditions of the insurance policy that will cover you during your stay.
The insurance offered by Huaxteca.com applies only in cases of accidents that occur during your activities; it does not cover minor medical costs nor previous medical conditions.
In the event that you suffer some sort of accident, the costs will be covered by the insured and afterwards the insurer will issue a corresponding reimbursement, so you should save all receipts that you receive in the hospital or that the doctors give you, so that you can send them to the address indicated by the insurer. This insurance has a deductible of 500 pesos that is not reimbursable.
Transportation by ambulance should be paid for by the INSURED and later reimbursed by the insurer.
This insurance is valid only while you are participating in the following activities: rafting, hiking, climbing, rappelling, zip-lining, trekking, waterfall jumping, SUP, and any other activity supervised by trained personnel with the adequate equipment and conditions for each activity (Removing safety gear or not following instructions provided by your guide with be considered negligent.).
The maximum coverage that will be paid in the event of an accidental death, only in the event of policy coverage, will be 1,500,000 mexican pesos for which, in this case, this quantity will be distributed among those affected, taking into consideration the original amount covered by the insurer.
Policy number: 11367-01 from THONA Insurance.
The insurance policy, in case of an accident, will not be activated in the following cases: